Frequently asked questions

Short answers to the questions people ask before they sign up, and after.

4 min read

• What is Foalioo?+

  One page and one record for every horse, for life. You use it to keep your horse's record, to share its life, to find a horse to buy, or to sell one. The page goes with the horse when it changes hands.

• Is it free?+

  Yes. Pages, records, search, posting and selling are all free.

• Who is it for?+

  Anyone with a horse or looking for one: owners, riders, trainers, barns, sellers and buyers. Vets, farriers, tack shops and riding clubs can have pages too.

• Do I need to fill out forms to keep a record?+

  No. Say what happened in your own words, or speak it, and it files itself. You can still use a form when you want to.

• Who can see my horse's record?+

  You, and anyone you add to your page as an admin or viewer. Health, feed and money entries start private. Rides, shows and posts start public. You can flip any entry, and share a single paper with one person through a link.

• What happens to the page when I sell the horse?+

  You mark it sold and enter the buyer's email. The buyer claims the page and becomes its owner. The public history, results and the sale stay attached. Private records go only if you include them. You keep a read-only copy of your own photos and posts, and the horse appears under your past horses.

• What if a horse dies?+

  Mark it on the horse's page. The page stays as a memorial under your past horses, the record closes, and the horse leaves search and your calendar. You can undo it.

• How do I sell a horse?+

  Open Sell. Set an asking price (you will see what comparable horses sold for), complete the short checklist of what buyers read, and post it. The horse goes on the map and into search. Inquiries come to one inbox, and you mark it sold from the same place.

• How do I find a horse?+

  Search on the map, filter by for sale, price, discipline, age and height, or type what you want in plain words, like "dressage gelding in California under 50k". Heart the horses you like and they collect under Following.

• Can I follow a horse that is not for sale?+

  Yes. Heart any horse and you follow its journey, wherever it lives and whoever owns it.

• What is the difference between a person and a business page?+

  A person is you: your horses, your posts, your friends. A business or group is a barn, trainer, vet, farrier, shop or club: several people can run it, others follow it (or join it, for a club), and the horses it works with show on it.

• How do I add my barn, trainer or vet?+

  Under Your barn and team, pick them from the pages on Foalioo. They show on your profile and your horses show on theirs. If they are not on Foalioo yet, create the page for them or describe the place.

• How does a barn or club add people?+

  Whoever creates the page is its admin. Admins add other admins and viewers by email from the page's settings. Clubs can also be joined by anyone with one tap.

• Can my trainer see my horse's private records?+

  Only if you add them to your page as a viewer or admin. Naming them on your team does not.

• Does it work on my phone?+

  Yes. Open foalioo.com in your phone's browser; everything works there, including speaking your entries.

• How do I delete my account?+

  Account settings, at the bottom. Deleting removes your page, your horses and their records. Horses you have sold stay with their new owners.

• How do I get help?+

  Use the form at the bottom of this page. A person reads every message.